Terms and Conditions
Welcome to Lucid Iris! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General
1.1 These terms apply to all visitors, users, and others who access or use our site.
1.2 We reserve the right to modify these terms at any time. Changes will take effect upon posting on this page. Continued use of the site constitutes acceptance of the updated terms.
2. Products and Pricing
2.1 We strive to display accurate product descriptions, prices, and availability. However, errors may occur.
2.2 Prices are subject to change without notice.
2.3 All products are subject to availability, and we reserve the right to limit quantities or discontinue items at any time.
3. Orders and Payments
3.1 By placing an order, you agree to provide accurate and complete information.
3.2 We accept major credit and debit cards through Stripe. Your payment information is securely processed.
3.3 We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized activity.
4. Shipping and Delivery
4.1 We ship to all states in the USA except Alaska and Hawaii.
4.2 Delivery times are estimates and may vary due to unforeseen circumstances.
4.3 Risk of loss passes to you upon delivery.
5. Returns and Refunds
5.1 Our return policy lasts 30 days. Items must be unused, in original packaging, and accompanied by proof of purchase.
5.2 Refunds are processed to the original payment method within 30 business days after receiving the return.
6. User Accounts
6.1 You may create an account to access certain features. You are responsible for maintaining the confidentiality of your account details.
6.2 We reserve the right to terminate accounts for any reason, including violation of these terms.
7. Intellectual Property
7.1 All content on this site, including text, images, and logos, is the property of Lucid Iris or licensed to us and is protected by copyright laws.
7.2 You may not use, reproduce, or distribute any content without our prior written consent.
8. Limitation of Liability
8.1 We are not liable for any indirect, incidental, or consequential damages arising from your use of the site or purchase of products.
8.2 Our total liability is limited to the amount paid by you for the product in question.
9. Governing Law
9.1 These terms are governed by the laws of Washington State, USA.
9.2 Any disputes will be resolved in the courts of Washington State, USA.
10. Contact Us
If you have any questions about these terms, please contact us at Thalia [at] lucidiris.com.